FAQs
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Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.
Shopping Information
1. What products does Wolflinemoto offer?
Wolflinemoto specializes in a wide range of motorcycle accessories, including fairing kits, windshields, seats, luggage racks, crash bars, exhaust pipes, radiator guards, engine covers, handlebars, saddlebags, tail boxes, and many other functional and protective motorcycle parts.
2. How do I know if a product fits my motorcycle?
Each product page includes compatibility information and specifications. Please carefully check your motorcycle’s model, year, and engine type before placing an order. If you are unsure about fitment, feel free to contact our customer support team before purchasing.
3. Are your products new and unused?
Yes. All products sold on wolflinemoto.com are brand new, unused, and inspected before shipping to ensure quality and performance.
4. Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping availability, methods, and delivery times may vary depending on your location.
5. How long does order processing take?
Orders are typically processed within 1–3 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly extended.
6. How can I track my order?
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package through the carrier’s website.
Payment Information
1. What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and Shopify Payments. We also accept bank transfers and some other local payment methods depending on your location.
2. Is it safe to use my credit card on your website?
Yes, it is safe. We use SSL encryption to protect your payment information and ensure secure transactions. Your credit card details are not stored on our servers.
3. Can I pay in installments?
Currently, we do not offer installment payment options. However, we are looking into adding this feature in the future.
Order & Returns
1. What is your return policy?
We accept returns within 14 days of delivery, provided the item is:
- Unused
- In original condition
- In original packaging with all accessories included
2. How do I request a return?
To request a return, please contact our customer support team with:
- Your order number
- Reason for return
- Photos (if the item is damaged or incorrect)
Our team will guide you through the return process.
3. Are return shipping costs covered?
If the return is due to a defective, damaged, or incorrect item, we will cover the return shipping cost.
If the return is due to customer preference or ordering error, return shipping costs are the customer’s responsibility.